Account Closure
You can close your JungleBet account at any time.
Last updated: 11 June 2026
How to request closure
To request account closure, log in to your account and go to My Account. From there, select the account closure option and follow the instructions shown on screen.
If you are unable to access your account, you may contact our support team at support@junglebet.co for assistance. We may need to verify your identity before processing the request.
What closing your account means
Closing your account means that you will no longer be able to place bets or use betting services through JungleBet. Any remaining withdrawable balance will be returned to you in accordance with our Terms and applicable regulatory requirements.
Account closure is not self-exclusion
Account closure is different from self-exclusion. If you want to exclude yourself from all licensed Australian online and phone wagering providers, you can register with BetStop, the National Self-Exclusion Register, at betstop.gov.au.
Gambling support
For free and confidential gambling support, contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.